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Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Sr Manager, Strategy and Analytics
"It has been such an incredibly challenging year on so many fronts and I want to highlight your partnership as a big bright spot for our team. You have been an amazing partner and we really appreciate your positive and proactive approach to landing our survey project. I cannot thank you enough for all of your help and guidance."
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"Pinpoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. Pinpoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Graham Tutton
Vice President of NPS Operations at Comcast Xfinity
"As we navigated the massive cultural transformation, having solid technology, data and insights partners was crucial. Open dialogue, consistent execution, attention to detail plus big picture thinking were fundamental. Pinpoint Research exemplified these traits and supported our operational and culture improvements."
11+ Million
Annual Surveys
85%
Survey Completion Rate
Metrics Executive Advisor, Data Analytics and Quality, Enterprise Process Improvement
"PinPoint's implementation was Project Management heaven to me. Communication was very transparent. It gave me full confidence we would successfully launch the program. PinPoint's teamwork was always there planning and thinking ahead."
Frequently Asked Questions
Is Pinpoint HIPAA compliant?
Pinpoint is fully compliant with HIPAA and other consumer privacy guidelines such as GDPR and CCPA.
Can you transcribe voice data from different languages?
Do you support APIs?
Can you identify and scrub cell phones?
Does your survey support voice recognition?
Does Pinpoint integrate with my VOIP/CCaaS vendor?
Can we provide our own voice talent?
Can you provide a do-not call list?
Is Pinpoint HIPAA compliant?
Pinpoint is fully compliant with HIPAA and other consumer privacy guidelines such as GDPR and CCPA.
Can you transcribe voice data from different languages?
Do you support APIs?
Can you identify and scrub cell phones?
Does your survey support voice recognition?
Does Pinpoint integrate with my VOIP/CCaaS vendor?
Can we provide our own voice talent?
Can you provide a do-not call list?
Is Pinpoint HIPAA compliant?
Pinpoint is fully compliant with HIPAA and other consumer privacy guidelines such as GDPR and CCPA.
Can you transcribe voice data from different languages?
Do you support APIs?
Can you identify and scrub cell phones?
Does your survey support voice recognition?
Does Pinpoint integrate with my VOIP/CCaaS vendor?
Can we provide our own voice talent?
Can you provide a do-not call list?
Is Pinpoint HIPAA compliant?
Pinpoint is fully compliant with HIPAA and other consumer privacy guidelines such as GDPR and CCPA.
Can you transcribe voice data from different languages?
Do you support APIs?
Can you identify and scrub cell phones?
Does your survey support voice recognition?
Does Pinpoint integrate with my VOIP/CCaaS vendor?
Can we provide our own voice talent?
Can you provide a do-not call list?
Get started today and begin to truly hear your customer.
Book a Meeting with the Pinpoint Team
Get started today and begin to truly hear your customer.
Book a Meeting with the Pinpoint Team
Get started today and begin to truly hear your customer.
Book a Meeting with the Pinpoint Team
Get started today and begin to truly hear your customer.
Book a Meeting with the Pinpoint Team