Privacy Policy
Last Updated: 19 October, 2024
Introduction.
Protecting your private information is our priority. This statement of privacy applies to Pinpoint’s website at pinpointresearch.com, any and all associated subdomains, and governs data collection and usage. This website is a business site. By using the Pinpoint website, you consent to the data practices described in this statement.
Collection of Your Personal Information
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: a) registering for an account; b) entering a sweepstakes or contest sponsored by us or one of our partners; c) signing up for special offers from selected third parties; d) sending us an email message; e) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
This information may include, but is not limited to:
1.Personal Information: Name, email address, phone number, and other contact details.
2.Account Information: Username, password, and account settings.
3.Usage Information: Details about how you use our platform, including IP address, browser type, operating system, and activity logs.
4.Communications: Any correspondence or communications you have with us, including support requests and feedback.
5.Payment Information: Billing address, payment method details, and transaction history.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by PinPoint. The information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PinPoint website.
Sharing Information with Third Parties
Pinpoint does not sell, rent, or lease its customer lists to third parties.
Pinpoint may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Pinpoint, and they are required to maintain the confidentiality of your information.
Pinpoint may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: a) conform to the edicts of the law or comply with legal process served on Pinpoint or the site; b) protect and defend the rights or properties of Pinpoint; and/or c) act under exigent circumstances to protect the personal safety of users of Pinpoint or the public.
1.With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and customer support.
2.For Legal Reasons: We may disclose your information if required by law or in response to legal processes, such as a subpoena or court order.
3.To Protect Rights and Safety: We may share information to protect the rights, property, or safety of Pinpoint, our users, or others.
Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
External Links
The website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of other such sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Rights.
Subject to certain exceptions set up below, on receipt of a verifiable request from you we will:
Delete your personal information from our records;
Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided by the law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internally uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation;
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Children Under Thirteen
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision.
Marketing and Email Communications
From time to time, Pinpoint may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or general communications. In order to improve our services, we may receive a notification when you open an email from Pinpoint or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Pinpoint, you may opt out of such communications by replying with “unsubscribe” in the subject line or body of an email.
Changes to this Privacy Policy
PinPoint reserves the right to change this privacy policy from time to time.We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a notice on our website, and/or by updating this privacy notice. Your continued use of the website and/or services available after such modifications will constitute your: a) acknowledgement of the modified privacy policy; and b) agreement to abide and be bound by that Policy.
Contact Us.
Pinpoint welcomes your questions or comments regarding this statement of privacy. If you believe that Pinpoint has not adhered to this statement, please contact Pinpoint at:
Phone: +1510-463-6700
Email: info@pinpointresearch.com
Address: 2001 Addison Street / Suite 300, Berkeley / CA. 94704
Thank you for choosing Pinpoint for your Business needs!
